Frequently Asked
Questions
Everything you need to know about the world's only AI-powered Institutional Effectiveness Platform.
1. About Kramah Software
Kramah Software is the operating system for accredited universities — the world's only AI-first institutional effectiveness platform. We don't just sell software. Kramah powers institutional digital transformation. Our platform unifies accreditation management, academic operations, outcome-based education, and compliance into one intelligent system that keeps your institution permanently accreditation-ready — not just at deadline time.
We serve 200+ institutions across India, the Middle East, Africa, and the USA, including:
- 85+ Universities (deemed, state, central, private)
- 55+ Colleges (autonomous, affiliated)
- 45+ Autonomous Institutions
- 30+ International Business Schools
Notable clients include BITS Pilani, LIBA chennai, Cambridge Instiute Of Technology Bangalore, NITTE University, Symbiosis College of Arts & Commerce, Gurukula Kangri University, Uttar Pradesh University of Medical Sciences, Dubai College of Tourism, and the Oman Academic Accreditation Authority.
Kramah Software India Pvt. Ltd. is headquartered at 729/3, 14th Main, Kumaraswamy Layout, Bengaluru — 560078, India.
- ISO 9001:2015 — Quality Management
- ISO/IEC 27001:2013 — Information Security
- GDPR Compliant — Data Protection
Dr. Rajeev C. Raghunath, Founder & CEO, brings 28 years of enterprise technology and EdTech experience. Former Director at Oracle Corporation (India Shared Services), VP & GM at Xenosoft Technologies, and a four-time serial entrepreneur who scaled Oracle India from 0 to 500+ professionals in under 4 years.
2. The Kramah Positioning & Philosophy
Because Kramah is not just another ERP or LMS. It is a unified platform where every module from student admissions to examination results to outcome attainment feeds into a single, intelligent accreditation reporting layer. Just as an operating system connects all hardware and software components, Kramah connects every function of your institution and auto-generates accreditation intelligence.
It means our North Star is not feature-checklists or module counts — it is your institution achieving and maintaining Compliance. Every product decision, support interaction, and AI feature is designed to move you from "preparing for Compliance" to "being Compliant every single day."
This is Kramah's core data architecture. When student records, faculty profiles, course outcomes, or examination results are entered into Ki-ERP, that same data flows automatically into Ki-LMS, Ki-EMS, Ki-OBE, and Ki-AMS. No duplicate entry. No version chaos. No silos. One source of truth for every accreditation report.
- Preparing for accreditation = reactive, cyclical panic. Faculty reassigned to data entry for 6–9 months. Spreadsheets. Last-minute scrambling. High risk of grade drops.
- Being accreditation-ready = continuous, proactive compliance. Real-time dashboards. AI gap analysis. Reports generated in minutes. Faculty focused on research and teaching. 365-day readiness.
Not AI-Powered. AI-First. AI Is the Engine, Not the Feature.
Most platforms bolt on AI as an afterthought — a chatbot here, a dashboard there. At Kramah, AI is the central intelligence layer that connects every module. The AI Brain sits at the center, feeding ERP, LMS, EMS, OBE, and AMS. This means every report, every prediction, every gap analysis is powered by live, unified institutional data — not siloed spreadsheets.
ONE PLATFORM · ONE BRAIN · EVERY STANDARD · NATIONAL TO GLOBAL
3. Product Ecosystem & Modules
Kramah's ecosystem consists of different modules across two layers:
DATA ENGINE LAYER (The Foundation):
| Module | Purpose |
|---|---|
| Ki-ERP | Full student lifecycle, HR, payroll, finance, library, hostel, transport |
| Ki-LMS | Course creation, digital delivery, assessments, student engagement |
| Ki-EMS | Full exam lifecycle: scheduling, hall tickets, secured question banks, result publishing |
| Ki-OBE | CO-PO-PSO mapping, direct & indirect attainment calculation |
ACCREDITATION REPORTING LAYER (The Output):
| Module | Purpose |
|---|---|
| Ki-AMS | Central hub for all national & international accreditations |
| Ki-NAAC | Specialist NAAC Binary module — SSR + AQAR automation |
| Ki-NBA | Specialist NBA SAR automation — Tier-1 approval workflows |
| Ki-AAIUS | Business School Accreditation Software |
| Ki-ACBSP | ACBSP Accreditation Software |
| Ki-IACBE | IACBE Accreditation Software |
| Ki-ABET | ABET Accreditation Software |
No. Kramah sells modules as bundles only, not individually. The data engines (ERP, LMS, etc.) generate all institutional data. The accreditation modules are the reporting layer that sits on top. Without live data feeding the reporting layer, accreditation software produces empty reports.
| Bundle | Included | Target |
|---|---|---|
| Single Accreditation | NAAC/NBA/AISHE/NIRF/ABET + OBE + ERP + LMS + EMS | Choose the accreditation you're pursuing. We give you the complete system to achieve it. |
| Multi-Accreditation | NAAC + NBA + AISHE + NIRF + ABET + OBE + ERP + LMS + EMS | Running NAAC and NBA simultaneously? Manage every framework from one dashboard. |
| Global Accreditation | Business school Accreditation + IACBE + ACBSP + ABET + OBE + ERP + LMS + EMS | Pursuing international excellence? Same complete data pipeline built for global standards. |
National: NAAC Binary + MBGL, NBA Tier-1, NIRF, AISHE.
Engineering: ABET.
business Schools: international, ACBSP, IACBE
4. AI & Predictive Analytics
Kramah's AI is the central intelligence layer — the engine, not a feature. It connects every module and powers:
- Predictive Grade Indicators: Estimates your accreditation grade before peer team visits, enabling proactive gap closure.
- Gap Analysis: Identifies missing criteria, documents, and metrics automatically.
- AI Narrative Drafting: Drafts descriptive reports for SSR, AQAR, and SAR in under 60 seconds.
- Continuous Monitoring: Real-time data validation and evidence tracking — be accreditation-ready 365 days a year.
- Intelligent Benchmarking: Analyzes top-performing peer institutions and shows exactly what to improve.
- Auto-Improvement System: Doesn't just identify gaps — it fixes them with AI-generated action plans.
Prediction Accuracy: 95%
Our AI analyzes institutional data against benchmarks to predict your NAAC score or NBA status, letting you fix weaknesses proactively.
By pulling raw data from all modules, it auto-fills metrics and drafts narratives, reducing preparation time from months to minutes.
Projected to reach $30B+ by 2030. Kramah is at the forefront, using AI to turn "data entry" into "accreditation intelligence."
5. Kramah AI Assistant
Your Institution Has All the Data. Now It Has a Brain.
The Kramah AI Assistant is a natural language interface connected to every module — ERP, LMS, EMS, OBE, and all accreditation frameworks. Ask anything about your institution and get instant, accurate answers from live data.
Example Queries:
"How many female faculty are working in the institution?"
→ Kramah AI: There are 47 female faculty currently working across 12 departments. Here is the detailed breakdown by department...
"How many metrics are pending approval?"
→ Kramah AI: 23 metrics are pending approval across Criteria 1-3. 156 metrics are already approved.
- Instant Answers: Natural language queries answered in real-time from live institutional data.
- Full Data Access: Connected to every module: ERP, LMS, EMS, OBE, and all accreditation frameworks.
- Zero Learning Curve: Ask anything, just like talking to a colleague. No training required.
- Always Current: Responses reflect the latest live data — not stale, outdated reports.
- Seamless Integration: Integrated across the entire Kramah product ecosystem — one brain for all your institutional intelligence needs.
6. Implementation & Onboarding
No. We work in parallel with existing systems and use a phased migration strategy to ensure zero downtime.
Yes, we support migrating up to 5 years of historical documentation and data for trend analysis.
Yes. Workflows, rubrics, and report templates are highly tailorable to your institutional hierarchy.
Yes. We have extensive experience with multi-campus universities like BITS Pilani and NITTE.
Role-based dashboards ensure users only see what matters to them (e.g., faculty see OBE tools, VCs see analytics), minimizing training time.
7. Data Security & Privacy
We are ISO 27001 and ISO 9001 certified, GDPR compliant, and use end-to-end encryption with regular automated backups.
The institution retains 100% ownership. Kramah is merely the secure custodian.
No. We provide a structured export process in standard formats (Excel, PDF, CSV) upon request.
8. Pricing & Licensing
Flexible annual subscription based on the selected bundle and institutional size. Contact us for a customized quote.
We offer structured demos and pilot programs for select institutions to validate the fit.
Yes. All regulatory updates (like NAAC 2024 Binary) and security patches are included in your subscription.
9. Support & Training
Comprehensive, role-based training for leadership, IQAC teams, faculty, and IT admins, plus video tutorials and refresher sessions.
24-hour helpdesk, live chat support from within the platform, and dedicated account managers for Global OS clients.
Critical issues receive immediate attention. Most standard queries are resolved within 24 hours.
10. Competitive Differentiation
Kramah is the only AI-first institutional effectiveness platform that combines:
- National frameworks (NAAC, NBA, NIRF, AISHE) AND global frameworks (Business School, ABET, ACBSP, IACBE) in one platform
- Four integrated data engines (ERP, LMS, EMS, OBE) that feed live data into accreditation reports
- AI predictive analytics with 95% accuracy
- Continuous compliance — not cyclical panic
- Auto-generated reports in minutes, not months
Most platforms are either generic ERPs with accreditation add-ons OR standalone accreditation tools without live data. Kramah is the only platform built from the ground up as an integrated AI-first operating system for accredited universities.
Because we make complex, heavy-duty accreditation processes as simple, efficient, and on-demand as calling a ride.
11. Getting Started
Visit kramah.com/book-a-demo/ and fill the request form. Demos are scheduled Instantly.
A 45-60 min session with a product expert walking through modules, AI grading, and real (anonymized) client dashboards.
A Discovery Call to map your specific needs followed by a customized proposal and bundle recommendation.
12. Miscellaneous
Yes, medical institutions like UPUMS are satisfied clients.
Yes, AISSMS CHMCT is a client, proving our capability for specialized institutes.
A VC-level dashboard providing real-time scores, faculty workload, research output, and cross-campus comparisons.
We adapt rapidly. For NAAC 2024 Binary, we were among the first to update, saving clients 60% in prep time.
Absolutely. Bundle 1 (Core) is specifically designed to give new institutions the foundational tools without complexity.